
On approach to MIA, the flight crew lowered the landing gear. The indicator light for the nose gear did not illuminate. Captain Loft informed the Miami control tower that he was abandoning the approach and requested a holding pattern. Miami Approach Control placed Flight 401 in a “race track” pattern at 2,000 feet (610 meters), west of MIA.
The flight crew confirmed that the landing gear was operating properly, and confirmed that the incandescent light bulb for the gear position indicator was burned out. Still, all three members of the flight crew, as well as a fourth Eastern Air Lines employee who was in the cockpit, continued to investigate the light’s malfunction. While they did so, the airplane entered a very gradual descent which went unobserved by the crew.
The following partial transcript is from the airplane’s Cockpit Voice Recorder:
Miami Approach Control: “Eastern, ah Four Oh One how are things comin’ out there?” [2341:40]
Eastern Air Lines Flight 401: “Okay, we’d like to turn around and come back in.” [2341:44]
Miami Approach Control: “Eastern Four Oh One turn left heading one eight zero.” [2341:47]
First Officer: “We did something to the altitude.” [2342:05]
Captain: “What?” [2342:05]
First Officer: “We’re still at two thousand, right?” [2342:07]
Captain: “Hey, what’s happening here?” [2342:07]
Radar Altimeter Altitude Alert: BEEP BEEP BEEP BEEP BEEP BEEP [2342:10]
(Sound of ground impact) [2342:12]

The cause of the accident was “pilot error.” In the simplest terms, the flight crew failed in their primary responsibility to FLY THE AIRPLANE while they dealt with an inconsequential technical issue. At the time, this was the highest number of fatalities in an aircraft accident in the United States.
PROBABLE CAUSE: “The National Transportation Safety Board determines that the probable cause of this accident was the failure of the fight crew to monitor the flight instruments during the final 4 minutes of flight, and to detect an unexpected descent soon enough to prevent impact with the ground. Preoccupation with a malfunction of the nose landing gear position indicating system distracted the crew’s attention from the instruments and allowed the descent to go unnoticed.”
— Aircraft Accident Report, Eastern Air Lines, Inc. L-1011, N310EA, Miami, Florida, December 29, 1972, Report Number NTSB-AAR-73-14, Adopted 14 June 1973, Chapter 2.2 at Pages 23–24
Following the crash of Eastern Air Lines Flight 401, and the similar crash of a United Air Lines DC-8, Flight 173, at Portland, Oregon, 28 December 1978, airlines developed a system called Cockpit Resource Management to ensure that the flight crews stayed focused on cockpit priorities while dealing with unexpected issues.

The L-1011 was a very technologically advanced airliner, operated by a flight crew of three, and could carry a maximum of 330 passengers. The –385 was 14 feet shorter than the previous TriStar versions, with a length of 164 feet, 2.5 inches (50.051 meters). It had longer wings, spanning 164 feet, 4 inches (50.089 meters). Its overall height was 55 feet, 4 inches (16.865 meters). Empty, it weighed 245,400 pounds (111,312 kilograms). The maximum takeoff weigh was 510,000 pounds (231,332 kilograms) and maximum landing weight, 368,000 pounds (166,922 kilograms).
The L-1011-385-1 had a maximum speed of 0.95 Mach. Its cruising speed was 604 miles per hour (972 kilometers per hour). Range with maximum passengers was 6,151 miles (9,899 kilometers). The service ceiling was 43,000 feet (13,106 meters).
The Lockheed L-1011 was in production from 1968 to 1984. 250 of the airliners were built at Palmdale, California.

© 2018, Bryan R. Swopes